Welcome to Manufacturing Greatness with Trevor Blondeel, where we work with organizations to manufacture greatness by leveraging resources you already have to achieve greater retention, productivity, and profits. To learn more, visit www.manufacturinggreatness.com and click here to subscribe to Trevor’s monthly newsletter.

Now, let’s jump in!

In this episode, Bruce Mayhew, corporate trainer, keynote speaker, executive coach, and author, shares insights on manufacturing leadership, communication skills, and trust building for Operations Managers, Production Managers, Manufacturing Managers, and Shift Supervisors.

You’ll learn why traditional command-and-control leadership no longer works in today’s plants — and how curiosity-driven leadership, authentic communication, and continuous improvement help manufacturing leaders close the skills gap, strengthen employee engagement, and drive real team performance.

Bruce breaks down how everyday leadership behaviors directly impact culture, safety, accountability, and results — especially as manufacturing organizations face labor shortages, workforce challenges, and generational shifts on the shop floor.

This conversation connects soft skills with operational excellence, showing leaders how to move from reaction to intention, from blame to curiosity, and from siloed management to connected leadership.

01:30 – As generational shifts place millennials in leadership roles, it can create tension between siloed leadership and collaborative, flatter manufacturing cultures.
03:49–Purpose and meaning drive effective leadership, stronger relationships, and healthier workplace culture.
06:12–Disconnects between executives and the shop floor weaken teamwork and long-term manufacturing performance.
07:19–Self-awareness and emotional intelligence enable leaders to adapt communication styles across manufacturing teams.
08:58–Respect on the shop floor comes from meeting people where they are, not talking down to them.
09:44–High performance in manufacturing is unlocked through meaningful conversations rather than top-down directives.
16:27–Transparency grows when leaders listen first and elevate frontline voices.
18:33-  Shared pride in quality and reputation strengthens team identity and manufacturing excellence.
20:15–Curiosity-driven leadership replaces blame-focused problem solving with appreciative inquiry.
23:31–Positive exploration increases engagement by empowering teams instead of punishing them.
25:09 – Accountability works best when leaders replace interrogation with curiosity-based performance conversations.

Connect with Bruce Mayhew
Visit his website
Find him on LinkedIn
Following him on Instagram @bruce.mayhew

Check out this episode!