Greg Harrod noticed something strange partway through a career leading cross-functional teams in manufacturing. He was getting more and more of the work he [...]
Walk into most plants and you'll hear the same thing. The new, younger people need everything spelled out. The veterans just go do it. [...]
Dr. Sunita Sah asked nurses in a large hospital what stopped them from speaking up about medical errors. They gave her two answers. They [...]
You walk in Friday morning and the material is still sitting in quarantine. It was supposed to be relabeled and moved out Thursday, and [...]
Karin Lindner has spent fourteen years trying to make manufacturing attractive to the people who work in it, and she says it is still [...]
What if the reason nobody applies has nothing to do with what you pay? In new research across the United States and Canada, concerns [...]
When was the last time somebody stopped your line and you thanked them for it? Toyota built the andon cord into the line decades [...]
You inspect for hazards every single day. When did anybody last inspect the culture? In new research across the United States and Canada, a [...]
Your best people rarely quit in a dramatic moment. They leave a little at a time, and by the time they give notice the [...]
Why do six in ten of your people feel unheard at work? Trevor goes one level up from the first-week mentor: the new leader [...]