“People see who are you—even if you don’t!” This is one of the favorite messages of John Raymer, a longtime manufacturing leader and this episode’s podcast guest. With a background at Toyota Motor Manufacturing, John now helps others revitalize themselves and their manufacturing careers through coaching, mentoring, and teaching. In the first section of this two-part podcast about the fundamental characteristics of great leaders, John shares how people learn everything, both good and bad, from their organization’s leaders—and how practicing humility can help leaders own their mistakes, improve communications, and make their employees feel valued.
0:43 – “Serve the person you once were.”
1:00 – How your land with other people don’t always match your intentions 2:18 – There has never been a time where manufacturing leadership is more important than it is today
3:41 – Without people skilled in manufacturing and others trades, we’re at risk of our whole economic engine fall apart
5:03 – True efficiency requires great leadership
5:59 – To find out why you organization is the way it is, look closely at yourself
6:17 – People learn everything, both good and bad, for leaders in their organization
8:40 – If someone is performing poorly, their leadership and who trained them is a big factor
9:00 – The people you’re in charge of will only perform as well as they see you performing
10:45 – People perceive who you really are, even when you don’t see it yourself
10:53: What’s the different between mistakes and lessons?
12:08 – Change to the whole organization comes from the top
14:43 – When people feel like their contributions aren’t valued, they’re more likely to leave the organization
15:17 – Humility is an important foundational skill for leaders
16:06 – “Problem employees” can often be the ones with the most valuable insights
17:35 – The biggest mistake that a leader can make is to run over, talk over, or dismiss the opinions of those that work for you.
20:34 – Apologies and humility go a long way
22:44 – Most people remember the best leaders in their lives and the very poor ones, but not the ones in-between
24:59 – When you own your mistakes, people respect it